Seided

Legal

Terms of Service

Last updated September 30, 2026

These terms govern use of Seided, operated by Seided LLC (“we”, “us”). By using the service you agree to them. If you are agreeing on behalf of a company, you confirm that you are authorized to do so.

1. What the service does

Seided helps a contracting business follow up on quotes its customers have not accepted. It reads quote and customer information from systems the contractor connects, sends follow-up messages on the contractor’s behalf, produces visualizations of proposed work, and reports what was recovered.

2. Your account

  • You are responsible for the accuracy of the business information you give us, including the legal details used to register message sending in your name.
  • You are responsible for keeping login credentials secure and for what your staff do in the product.
  • You must be a business. Seided is not offered to consumers.

3. Your customers’ data

Information about your customers belongs to you. We process it on your instruction, only to provide the service. We do not sell it, do not market to your customers on our own behalf, and do not share it with other contractors.

You may export it at any time and ask us to delete it. See the Privacy Policy.

4. Consent and messaging — your obligations

This section matters more than any other. Messaging law places responsibility on the business whose name is on the message.
  • You must have permission to contact the people you ask us to contact. A past business relationship is not, by itself, consent to receive marketing messages.
  • You confirm that consent records you upload or capture are truthful and reflect real permission given by that person.
  • You will not use Seided to message purchased lists, harvested contacts, or anyone who has asked you to stop.
  • We honor opt-outs automatically and permanently. You will not attempt to circumvent an opt-out.
  • You are responsible for the content of messages sent in your name, including any changes you make to the wording we propose.

We may suspend sending — for one account or for all — if we reasonably believe messages are being sent without permission. We would rather lose a customer than have a homeowner receive a message they never agreed to.

5. Visualizations

  • Images we produce are artist’s renderings, not construction documents. They indicate how proposed work might look. They are not measurements, engineering drawings, or a guarantee of the finished result.
  • You, or someone you have authorized in writing, must review and approve every image before it is sent. The product will not send one otherwise.
  • You are responsible for whether what is depicted can lawfully be built on that property, including permits, setbacks, engineering requirements and any association rules.
  • You confirm you have the right to use photographs you upload for this purpose.

6. Connected systems

When you send us an export from a third-party system such as Jobber, or connect one, you authorize us to use the information you provide. Your use of that system remains governed by your agreement with its provider. We are not responsible for a third-party system’s availability, accuracy, or changes to its interfaces, though we will make reasonable efforts to keep our connection working.

7. Fees

  • Fees, billing frequency and any setup fee are set out in your order.
  • Fees are billed in advance and are non-refundable except where stated in your order or required by law.
  • We will give at least 30 days’ notice before a price change takes effect.
  • Where a written guarantee is included in your order, its terms apply and are measured using the recovered-revenue reporting in the product.

8. Cancellation

  • You may cancel at the end of your current term by giving written notice.
  • On cancellation we stop sending immediately and give you 30 days to export your data.
  • We may suspend or end an account for non-payment, for a breach of section 4, or for use that endangers the service or other customers.

9. What we promise, and what we do not

We will provide the service with reasonable skill and care. We do not promise that any particular quote will be recovered, that any revenue target will be met, or that the service will be uninterrupted or error-free. Recovery depends on your pricing, your market, your customers, and your follow-through.

Except as required by law, the service is provided without further warranties of any kind.

10. Limits of liability

Neither party is liable for indirect or consequential loss, including lost profits or lost business opportunity. Our total liability in any 12-month period is limited to the fees you paid us in that period. Nothing here limits liability that cannot lawfully be limited.

11. Confidentiality

Each party will protect the other’s confidential information and use it only for the purpose of this agreement. Your pricing, costs, margins and customer lists are confidential and will never be shown to another contractor in an identifiable form.

12. Changes to these terms

We may update these terms. If a change materially affects your rights we will give notice before it takes effect, and continued use after that date means you accept the change.

13. Governing law

These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules, and the courts of that state have exclusive jurisdiction.

14. Contact

support@seided.com

Bring last season's unsold quotes.

On a 30-minute call we'll go through your own quotes that went quiet and tell you honestly what a slice of them is worth, and whether Seided fits. No deck.

  • Last season's unsold quotes
  • Last month's lead count, and how many got a conversation
  • Your average ticket
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